TW
Tracy W

1 reviews | Active since Jul 2022

26 Sept 2023, 18:57

Vox Telkom to be avoided

After selling me on their packages - the contact ended there - absolute nightmare to deal with these people. After missing appointments, arriving without the necessary tools, failing to fulfil what was promised - they are now invoicing me to cancel a service that was active for less than 5 minutes. Avoid these guys at all costs and save yourselves a lot of stress. Shocking service, shocking treatment of customers.

0
Replies (3)
Vox Telecom
Vox Telecom's reply26 Sept 2023, 19:08
Official
Good day, Tracy W 
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Account Manager to investigate and assist with the resolution. 

 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
TW
Tracy W's update29 Sept 2023, 09:06
Reviewer Update
So in true form, I have heard nothing from VOX - as above response which says it is being sent to accounts manager yet NOTHING. Its actually laughable how back their service is. Come collect your stuff VOX - its packed up and waiting on my doorstep.
TW
Tracy W's update04 Oct 2023, 08:04
Reviewer Update
I am in the process of reporting this business to the Consumer Protection Board.