Vox TeleNOTHING

So when your service is supposed to be 100mb/s and you're getting 5mb/s you get a little annoyed. Make a late payment due to non-service and 3 days later you're suspended. 3 days after payment you try to get hold of someone to re-instate your service and you get put on hold for 25 minutes. the call drops 3 times and still you can't get hold of anyone BUT....BUT.... you call sales and 30seconds you get through to someone. So existing customers can get poked but if you want to give them dollar for anything new and they're keen...