1 reviews | Active since Mar 2021
Vox telemax is abusing me
I app**** for a inline contract with vox. Their consultant told me that i do not qualify for the deal since tgere is no coverage in my area. As a result, i then app**** for another service provider, and i was granted my contract.
After a week, vox sent me a sim card (the one i was told they can not give me because there is no coverage in my area) i then called then to tell them that i do not want their sim card since they denied it when i app**** for it, plus iv already taken another contact with another service provider. I even asked them, how should i send their simcard back. I was then told that i should just destroy it, and i did as i was told.
The problem now is that they call me non stop demanding payment of something i never used. I really need help to resolve this issue
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Finance team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Finance team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Kindly note that we have received confirmation that the Finance Management team has been in contact with you and assisted in resolving your complaint.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Kindly note that we have received confirmation that the Finance Management team has been in contact with you and assisted in resolving your complaint.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
