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likhanyise M
1 reviews | Active since May 2022
13 Oct 2023, 13:52
Vox telekoms poor service
A week without connection, numerous emails sent, WhatsApp messages sent and telephone calls made but no resolution.
Vox has the worst customer service ever, one’s issue is never resolved.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
13 Oct 2023, 14:30Good day , likhanyise M
Thank you for your review
Kindly note that the original fault is still open on the reference VOX***2
The Support team will follow up with the Network Provider , Evotel #133514 on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your review
Kindly note that the original fault is still open on the reference VOX***2
The Support team will follow up with the Network Provider , Evotel #133514 on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's reply13 Oct 2023, 14:30
Official
Good day , likhanyise M
Thank you for your review
Kindly note that the original fault is still open on the reference VOX***2
The Support team will follow up with the Network Provider , Evotel #133514 on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your review
Kindly note that the original fault is still open on the reference VOX***2
The Support team will follow up with the Network Provider , Evotel #133514 on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's replyOfficial
24 Oct 2023, 13:48Good day , Likhanyise M
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
We have received confirmation that the Finance Department that the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
We have received confirmation that the Finance Department that the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply24 Oct 2023, 13:48
Official
Good day , Likhanyise M
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
We have received confirmation that the Finance Department that the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
We have received confirmation that the Finance Department that the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox