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graeme T

1 reviews | Active since Oct 2011

09 Jan 2025, 12:38

vox telekom very hard to get hold of cancellation dept

acc *** g todes

i sent an email on 3 january to accounts dept at vox telecom to cancel my contract - no reply no response

0
Replies (2)
Vox Telecom
Vox Telecom's reply09 Jan 2025, 13:26
Official
Good day,  Graeme 
 
 Thank you for your post. 
 
 Kindly note that we have sent the details of your complaint to the cancellation team for assistance. 
 
 We will be in contact with you soonest to assist. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply10 Jan 2025, 08:02
Official
Good day,  Graeme  
 
Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation that the cancellation team has assisted accordingly. 
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox