SE
Steven E
1 reviews | Active since May 2019
22 Feb 2022, 18:30
VOX TELEKOM IS USELESS
I Have Been with Vox now for more than a year . I had no problems when i had a 200mbps line . Since 2 months ago i have upgraded to a 500Mbps line which was the worst decision i made . My fastest speed was once 470mbps but like i said once . I usually get around 200-325Mbps . So i Pay for a line with about 125mbps less ( Which is Steeling) I Speak to them daily with only a phone call back and nothing being done other wise . DO NOT TAKE VOX THEY DO NOT GIVE YOU WHAT U PAY FOR AND ALWAYS PASS THE BUCKET
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
22 Feb 2022, 18:52Good day Steven E, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Vox Telecom's reply22 Feb 2022, 18:52
Official
Good day Steven E, Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
SE
Steven E's updateReviewer Update
22 Feb 2022, 19:03Yes I have heard this before , but noting will change. It will be my mission to make Vox learn that a paying customer comes first and service is more important than Internet speed , YOU HAVE NO SERVICE!!!! . If only you can keep up your service to a client and not pass the bucket around. But you are so big like Telkom "HeLLCOM" you just don't care . I WONT STOP UNTILL EVERY ONE SEES WGAT VOX IS ABOUT!!!!!!
SE
Steven E's update22 Feb 2022, 19:03
Reviewer Update
Yes I have heard this before , but noting will change. It will be my mission to make Vox learn that a paying customer comes first and service is more important than Internet speed , YOU HAVE NO SERVICE!!!! . If only you can keep up your service to a client and not pass the bucket around. But you are so big like Telkom "HeLLCOM" you just don't care . I WONT STOP UNTILL EVERY ONE SEES WGAT VOX IS ABOUT!!!!!!
Vox Telecom's replyOfficial
10 Mar 2022, 14:07 Good day, Steven E
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the Network Provider restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the Network Provider restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply10 Mar 2022, 14:07
Official
Good day, Steven E
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the Network Provider restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the Network Provider restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox