1 reviews | Active since Feb 2017
VOX Telecoms worst internet provider in South Africa
STAY AWAY!!! I would give negative stars if possible. I have had Vox in 2 locations I never get the full speed I'm paying for. At the 1 location, we didn't have internet for a whole month, they keep on giving excuses not to refund us. You can never get hold of their technical support, After eventually getting hold of them they usually hang up on you and if you manage to speak to them they blame the infrastructure provider or your equipment or give you the runaround. I terminated the 1 contract as it has come to the end of the year this Feb even though I paid for January they disconnected us on the first of January and now TT Connect said we need to pay more money if they reconnect us as VOX told them to disconnect, VOX sent out a technician as they thought we had connectivity issues and they told us they didn't disconnect us someone is lying.
In 2 months' time I will be able to cancel my other contract cannot wait!!!
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
