VOX TELECOMS WORST CUSTOMER SERVICE

Customer service is at a zero, it is impossible to complain about the service because there is no service.

When you phone it gives you 5 options. 4 of the 5 options are just ringing, I have been calling for at least 6 hours non-stop.

when dealing with the other department which is sales, you are told we cannot help because we are sales, when explaining the problem of not being able to get in touch with the other departments, the calls are transferred and then dropped or just dropped.

I have asked to be phoned back, but Nothing. I have asked to speak to management - Nothing.

They promised a call back from the account manager, still waiting.

a pathetic service