MVdW
Maryke Van der Walt
1 reviews | Active since Aug 2015
11 Jun 2021, 14:15
Vox Telecoms-waiting and waiting
Waiting is the name of the game, it seems. Have been waiting almost two weeks now for Fibre to be installed. Everything is in the house, router, plug point, etc, everything. You phone a consultant, they say they will get back to you, but ney, they never do!! Unfortunately, I have nowhere else to go, otherwise I would have long gone got another provider. Not nice at all!
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
11 Jun 2021, 15:25 Good day, Maryke Van der Walt
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Project Management team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Project Management team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply11 Jun 2021, 15:25
Official
Good day, Maryke Van der Walt
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Project Management team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Project Management team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
17 Jun 2021, 10:48 Good day ,Maryke V
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the services have been successfully installed and completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the services have been successfully installed and completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Vox Telecom's reply17 Jun 2021, 10:48
Official
Good day ,Maryke V
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the services have been successfully installed and completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the services have been successfully installed and completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox