PE
Phephela E
1 reviews | Active since Jul 2023
31 Jul 2023, 08:30
Vox Telecoms unreliable and poor service.
our company has had problems with vox installation they take too long to finish up a simple fiber installation its been nearly 3 months now without them completing the order and when you want to cancel they fight with you and require you to pay large amounts even if u have not received your order nor never completed. its a very poor service.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
31 Jul 2023, 09:46 Good day, Phephela E
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply31 Jul 2023, 09:46
Official
Good day, Phephela E
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
11 Aug 2023, 09:01Good day, Phephela E
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team has made contact and has ownership to assist with resolution.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team has made contact and has ownership to assist with resolution.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply11 Aug 2023, 09:01
Official
Good day, Phephela E
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team has made contact and has ownership to assist with resolution.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team has made contact and has ownership to assist with resolution.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox