Vox Telecoms the most appalling Company

I was a valued, exremely happy client of MWeb for years. I never experienced downtime and dealt with the most proffessional, efficient staff. To my own demise I decided to sign up Vox Telecoms. What an utterly appalling company to deal with. From inception dealing with the sales department it was a mess and the sales person I dealt with lacked in service, communication and effeciency. On installation the messy job that has been left in my house, disgusting to say the least. The technician on site lacked pertinent information which should have been relayed to me as the customer, thus further delaying my connectivity. The story continues and goes on and on and on. I am left speechless as I bearly have the energy to relay the 2 month story and endless problems with just trying to obtain fibre in my home, rude staff and unwingliness to even communication internally between their own department aswell as the non working technology. I am two 2.5 months into this process with this usless company and am yet to see the light at the end of this very dark tunnel. They happy to bill you for something that does not work and happy to pass you from pillar to post, AROUND AND AROUND IN CIRCLES WITH ZERO RESOLUTION. I have never in my life dealt with such a appalling company in my life.