DR
Dwayne R

1 reviews | Active since Nov 2009

16 May 2018, 06:08

Vox telecoms the best in customer service

Hi All,

If you looking for affordable great customer service then vox telecoms is the best. I have had no problems in the short period i was with them. I signed up in December 2017 a Fat pipe data 300GB and i was excited.

Unfortunately i could no longer take the poor telkom infrastructure... telkom ADSL Line due to telkom infrastructure it made the net very slow and they offer the speed of the line as a best effort but you pay for the speed makes no sense.

I have opted to move to LTE unffortunetly Vox only offers rain which is not in my coverage and they more expensive than Cellc. I really hope at some point vox considers cheaper LTE services to there clients.

Other than that if they receive a missed call from you they will be sure to call you back which was unbelivbale it really made me feel special thank you vox for the great customer service.

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Replies (1)
Vox Telecom
Vox Telecom's reply16 May 2018, 06:56
Official

Good day Dwayne.

Thank you for the positive feedback received.

Kindly keep an eye on our coverage maps to see when FTTH will be available in your area - hhttps://www.vox.co.za/fibre/fibre-to-the-home/?prod=HOME.

Kind Regards

Vox Telecom