WK
Willem K
1 reviews | Active since Jan 2019
27 Jun 2020, 09:48
Vox telecoms so BAD
Vox isp cant help or assist me anymore. I get packet loss when playing warzone with vox cable plugged in but when im using my phone i dont get any packet loss. Vox portfowarding my ports also but did not help. Now vox telling me theres nothing they can do anymore. We are playing on local servers and wherever i plugged my pc in with another isp i do not get any packet loss.How can vox not sort this out? How can vox expect me to keep using there isp when they cant even sort this out. I clearly do not recommend vox telecoms to anybody. Ive move from a bad isp to a worst vox isp. I have a 200mb line and im struggling. Unexceptable Please people assist me if you can. Thanks
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Willem K's updateReviewer Update
29 Jun 2020, 13:43Phoned this morning and spoke to one of the manager's Mr.Thomas and he said that he will ask one of his advanced technicians to phone me. I phoned 9am and 12pm and I am still waiting for the technician to call me. I called again at 12:10pm and eventually put me through to Tairin and he then told me that there is nothing from their side that he can assist me with, although he saw that I had 70% packet loss. After the call, we had no Wifi at home. I then needed to phone again and ask for assistance. The Wifi went on 10min after the call. I therefore do not recommend Vox telecom to anyone else. To be be honest, this must be the worst isp we ever had. So glad I am cancelling this service.
WK
Willem K's update29 Jun 2020, 13:43
Reviewer Update
Phoned this morning and spoke to one of the manager's Mr.Thomas and he said that he will ask one of his advanced technicians to phone me. I phoned 9am and 12pm and I am still waiting for the technician to call me. I called again at 12:10pm and eventually put me through to Tairin and he then told me that there is nothing from their side that he can assist me with, although he saw that I had 70% packet loss. After the call, we had no Wifi at home. I then needed to phone again and ask for assistance. The Wifi went on 10min after the call. I therefore do not recommend Vox telecom to anyone else. To be be honest, this must be the worst isp we ever had. So glad I am cancelling this service.