RV
Riaan V

1 reviews | Active since Nov 2015

30 Oct 2022, 12:26

Vox telecoms shocking service

Shocking customer service. Always same story. We have updated your router, reboot and restart. Then the close your ticket and nothing is done. I will not pay my account. I'm done wit Vox.

0
Replies (2)
Vox Telecom
Vox Telecom's reply30 Oct 2022, 14:46
Official
Good day Riaan,

Thank you for you review.

The details of your complaint has been raised with the Support team for assistance .

The support team will contact you soonest.

Kind regards,
Vox
Vox Telecom
Vox Telecom's reply01 Nov 2022, 12:40
Official
Good day, Riaan, 
 
Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
 
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox