MF
Mario F

1 reviews | Active since Jun 2016

29 Jan 2020, 08:05

VOX TELECOMS ******S!!!

So i took out a fibre month to month contract with VOX TELECOMS since 22 August 2019, i had the fibre installation already and all i needed was to migrate my line to VOX. I signed a MONTH to MONTH deal which included free setup and installation aswell as a router. I have had endless problems with VOX reported calls on numerous occasions and received no follow ups or feedback except that they will get back to me. During this period i managed to sell my house but was not sure how long the process would be. So now my house has been sold and i need to vacate the premises on 31 January 2020 so i contacted VOX to give a calendar notice. They inturn are telling me i need to pay a cancellation fee R1 008.00 which is not acceptable as it is a MONTH to MONTH contract and they never setup or installed anything besides activate my line on their side. Ive noticed they try to rob alot of their customers who either wanna move their lines or cancel their pathetic service!!! They have no business ethics and would not recommend VOX as a fibre or telecoms provider for anybody or company!!!

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