1 reviews | Active since Mar 2021
Vox Telecom's Great Customer Service and Delivery
Good day Vox Telecom,
I trust this email finds you well.
I recently saw a facebook ad about the Vobi-Mobi service for R171 and instantly wanted this deal. As a freelance Web Developer and Software Engineer this package offering seemed perfect for my needs. I signed up and to my disappointment the FICA process almost made me quit.
I then decided as a last ditch effort to call Vox, I wasted all my airtime on it though and the first consultant didn't call me back. I don't know her name unfortunately. With my last airtime Mr Retain Meyer answered. I asked if he could call me back and almost immediately he did so. The first consultant said she'll phone me back and never did. Which made me very unhappy as a potential new client.
But thanks to Mr Meyer, he changed my opinion to a positive one because he helped me until my account was activated. I was very impressed with that as I was expecting another few days before activation. I believe that employees like this should be rewarded as they help business' like Vox retain customers and generally leave a good impression about the company in the minds of customers.
With this review I want to highlight Mr Meyer and send my deepest gratification to Vox and request that you guys show appreciation to employees like this. Because of he's service delivery to me I will most definitely recommend you cause to everyone I come across especially my clients who need a Telecommunications service for their business.
I wish your business all the success in the future. God bless
Kind Regards Servaas Steenkamp Certified Google IT Support Professional
Thank you for your positive review, we will ensure to escalate to our management team.
Regards
Vox
Thank you for your positive review, we will ensure to escalate to our management team.
Regards
Vox
