Vox telecoms from bad to worse

Now it makes sense going through all the reviews on hello peter i actually see that I am not the only one with issues geez with all the bad reviews I don't know how you guys are still in business well I was told PROJECT MANAGMENT team was looking into it and i will be contacted obviously I knew that wasn't goin to happen. Guys now I will have to get my contract anulled to to lack of service well no service actually. Your company's is going to waste more of my time now. I will be going to social media about this and warn other people.

Yes the we were without internet the whole of last night and yesterday morning the line is now activated and I see your main concern is you had to mention I am billed with immediate effect which is unacceptable because FIRSTLY I have not received my equipment that will probably only arrive next week and to top it off I must do the installation myself (That is so professional of your Company) That's obviously why you guys advertise free installation because the customer must install it themselves absolute joke. Then Correct me if I am wrong I signed for 100mb/s up and 100mb/s down I did a test on my line as i have had people contact me and telling me to check the line speed AND GUESS WHAT its running at 24.99Mbps Download and 15.36Mbps upload Really how are you guys still in business???? I feel I have to do more to expose your company than just posting on Hello Peter and Facebook so please watch this space. I will be doing a test every day and I will not allow you to charge me a 100/100 rate for a 24.99 and 15.36 speed. So I suggest your Company sorts out all the problem I have above.

And now there is no response!!!!! All out of excuses

Lets see how long this will take as i am been billed for 100/100 line

Right so you guys finally got my line speed correct after I complained and you guys came up with all sorts of excuses. I see I received a invoice already even though the line speed was a quarter of what it should have been and also my installation of the router has not been done I have been waiting for one of your technicians to come and do it since Friday and still no one has made contact with me. I have wasted a whole week of my time already to try and resolve all these issues and we still not there but once again the main focus you guys had was to send me a invoice for services that actually haven't been provided So what do I do now waste another week of my time?????????your company has not got one aspect of this whole transition and installation correct.

I am still waiting for Vox Telecoms to come and install my Router this is a absolute joke they don't seem to care about bad publicity will have to see and go further with my reviews on them I have never in my life received service well no service like this before. Well I guess i will just have to wait. I am pretty sure that they are in breach of contract. Please if there is anyone who know who I can contact like some type of telecoms ombudsman or maybe someone high up in VOX please let me know.

I will not be spending any more of my time trying to get things done that you guys should do free installation with R3000 part of the claw back clause. All you guys did was send me a router i do not want to discuss this any further and waste any more of my time on emails phone calls and social media just sort my fiber out

Your technician came to my place did a install it worked he wasn't even gone for 2 minutes and it stopped working so i plugged my cfiber router in so no im not happy and your router is not working but i am so over this it is a absolute joke