Vox Telecoms email account is a massive problem
Vox Telecom is throttling the pace at which I can send emails. The limit is only 20 per hour. I send monthly invoices. They do not have a logical explanation for me why, except that they can sell me an email package. This email address is almost 30 years old and difficult to replace. I feel captive.
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Replies (2)
Vox Telecom's replyOfficial
24 Jul 2023, 14:43Good day, Lourens
Thank you for taking the time to review our service.
Kindly note that the details of your complaint has been sent to our Cloud Support team to investigate and assist accordingly.
We will contact you shortly.
Kind Regards,
Vox
Thank you for taking the time to review our service.
Kindly note that the details of your complaint has been sent to our Cloud Support team to investigate and assist accordingly.
We will contact you shortly.
Kind Regards,
Vox
Vox Telecom's reply24 Jul 2023, 14:43
Official
Good day, Lourens
Thank you for taking the time to review our service.
Kindly note that the details of your complaint has been sent to our Cloud Support team to investigate and assist accordingly.
We will contact you shortly.
Kind Regards,
Vox
Thank you for taking the time to review our service.
Kindly note that the details of your complaint has been sent to our Cloud Support team to investigate and assist accordingly.
We will contact you shortly.
Kind Regards,
Vox
Vox Telecom's replyOfficial
01 Aug 2023, 10:11Good day , Lourens
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you. ,
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you. ,
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply01 Aug 2023, 10:11
Official
Good day , Lourens
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you. ,
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you. ,
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox