Vox Telecoms, Disgusted client

Client number 111452. It is now almost 2 years that I have a e-mail problem. I could never get to the bottom of it to solve permanently. Technical department was originally a temporary help....but ….not any more. I receive e-mail with no problems, however sending e-mails are intermittent and often undelivered to their own e-mails. Note: They host my domain. Tairin Du Pont from technical tried but it appears as if the problem is beyond his scope. I tried calling sales a couple of times (so did Tairin who works for Vox) but no answer, the line just goes dead or you are put on hold forever until you give up. I tried calling the Head Office with exactly the same result. I tried to get a Board member but no success here also. I once left a message on the Technical Directors answering machine and still no call. I am amazed that in these times that companies display this total disregard to their clients. The alternative is that they could be struggling and their days are numbered. I would not shed a tear. I think I will vote with my business. Caio