mS
marco S
1 reviews | Active since Dec 2021
21 Jun 2022, 07:14
Vox Telecoms
Absolute worst company with the absolute worst after sales service. Been struggling months to get an upgrade for our business. I even have a direct line to our "key accounts manager". Brandon Naidoo has been as helpful colon cancer. Wake the **** up!
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Replies (2)
Vox Telecom's replyOfficial
21 Jun 2022, 08:00Good day, Marco S
Thank you for your review.
Kindly note that the details of this query has been sent to the Sales Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Sales Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply21 Jun 2022, 08:00
Official
Good day, Marco S
Thank you for your review.
Kindly note that the details of this query has been sent to the Sales Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Sales Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
22 Jun 2022, 08:07Good day, Marco S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the sales management team, that they have made contact with you and assisted with the complaint A new e-acceptance was sent to assist with the upgrade.
Your Account Manager will remain in contact with you until resolution.
Should you require any further assistance, please do not hesitate to contact our Customer Service Department on 087 *** or email ***
Kind Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the sales management team, that they have made contact with you and assisted with the complaint A new e-acceptance was sent to assist with the upgrade.
Your Account Manager will remain in contact with you until resolution.
Should you require any further assistance, please do not hesitate to contact our Customer Service Department on 087 *** or email ***
Kind Regards
Vox
Vox Telecom's reply22 Jun 2022, 08:07
Official
Good day, Marco S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the sales management team, that they have made contact with you and assisted with the complaint A new e-acceptance was sent to assist with the upgrade.
Your Account Manager will remain in contact with you until resolution.
Should you require any further assistance, please do not hesitate to contact our Customer Service Department on 087 *** or email ***
Kind Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the sales management team, that they have made contact with you and assisted with the complaint A new e-acceptance was sent to assist with the upgrade.
Your Account Manager will remain in contact with you until resolution.
Should you require any further assistance, please do not hesitate to contact our Customer Service Department on 087 *** or email ***
Kind Regards
Vox