VOX TELECOMS ARE *****S

There is no customer service at Vox at all . I upgraded my line from 200 mbps to 500mbps with disaster's results . I have log numerous complaint hold sometimes for 40 min on my phone to get to speak to a consultant . My line is less than 200mbps that should be 500mbps and in almost a week there is nothing that Vox nor Openserve nor Telkom is doing to help me nor come back to me about my problem . I am currently in credit with Vox on my account and as a Vox client a thought my problem would be sorted out in 72 hours as promise by Vox . As almost a week with this current problem with no help at all i would recommend any one considering using Vox as there service provider stay as far a way from Vox . They have no customer service at all and the pass the bucket to every one accept them self as the service provider . DO NOT USE VOX TELECOMS . THEY ***** YOUR MONEY AND DONT GIVE A ****