Vox telecoms and Openserve has the worst customer service and assistance ever.

Never in my life has my experience with service providers been so bad. Vox telecoms using openserve has no communication between them and or their customers. I am on the 9th day of my application for home fibre since i moved into a new home. And has still not been helped. Technicians keep calling and make arrangements for an appointment at my home but no one shows up. After i stay home and wait when i needed to be at work and tend to my personal business. Not only can you not call open serve to follow up but the only thing vox telecoms does is keep reporting it to openserve so that they can contact you, and they don't. I am beyond negative. Have requested my application to be canceled. Still searching for a supplier that would actually take care of the customer and getting things done.