RS
Retha S

1 reviews | Active since Jun 2020

22 Mar 2022, 15:40

Vox telecommunications is no good! Useless

For almos 2 months we are waiting for.wi-fi.that was paid for Feb will be activated. We are almost in April and these peolple are still excavatin the problem from the one person to another no communication at all. Same story, over and over again. Ref ***. *** bad bad service...

0
Replies (2)
Vox Telecom
Vox Telecom's reply22 Mar 2022, 16:06
Official
Good day, Retha S 

Thank you for your review. 

Kindly note that we have requested that the Project Management contact you to assist. 

We will provide feedback shortly. 

Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply31 Mar 2022, 09:08
Official
Good day, Retha S 

Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation that the connectivity was restored after the Network Provider reactivated the link.

The necessary amendments have been made on your Vox Account and an updated Statement has been sent to the nominated contact details on the account.
 
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email *** 

Kind Regards, 
Vox