JD
Jessica D
1 reviews | Active since Jun 2021
17 Feb 2025, 12:13
Vox telecommunications HORRIBLE SERVICE
******* is an understatement for the service I've received from Vox. There's no customer service at all. Thanks to vox I've lost my job so I will be taking further steps against them for loss of income. Stay away from them. Sales department quick to sell products but after that you will get no service what so ever.
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
17 Feb 2025, 12:39Good day Jessica
Thank you for the review.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for the review.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Vox Telecom's reply17 Feb 2025, 12:39
Official
Good day Jessica
Thank you for the review.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for the review.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
JD
Jessica D's updateReviewer Update
17 Feb 2025, 13:29My cellphone number linked to my account is ***
JD
Jessica D's update17 Feb 2025, 13:29
Reviewer Update
My cellphone number linked to my account is ***
Vox Telecom's replyOfficial
17 Feb 2025, 15:36Good day , Jessica
Thank you for the reply
We already your complaint via our Facebook platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Thank you for the reply
We already your complaint via our Facebook platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Vox Telecom's reply17 Feb 2025, 15:36
Official
Good day , Jessica
Thank you for the reply
We already your complaint via our Facebook platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Thank you for the reply
We already your complaint via our Facebook platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Vox Telecom's replyOfficial
20 Feb 2025, 12:42 Good day , Jessica
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply20 Feb 2025, 12:42
Official
Good day , Jessica
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox