CM
Clara M

1 reviews | Active since Jul 2025

05 Jul 2025, 13:00

Vox telecommunications deducted money without my consent

My account with Vox telecommunications ended on the 1st of June and I was suppose to pay R85 outstanding but today on the 5th of June they took R447 from my account without my permission I don't understand why they took that much.

0
Replies (2)
Vox Telecom
Vox Telecom's reply05 Jul 2025, 13:26
Official
 Good day ClaraThank you for your post. Kindly note that the details of your complaint has been sent to the Debtors team for assistance. We will contact you directly to assist with the complaint. Kind Regards, Vox 
Vox Telecom
Vox Telecom's reply08 Jul 2025, 15:09
Official
 Good day Clara
 
 Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the Finance team has made contact and assisted accordingly  
 
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox