1 reviews | Active since Mar 2024
VOX Telecommunications _ANGRY CLIENT
I am absolutely angry with Vox Telecommunications at the moment because of the ordeal I have at the moment my WiFi at home is not working I keep on calling them sending them emails to no avail I am so frustrated and angry because I'm a paying customer Vox telecom does not render a service but they are so quick with debiting funds from my account I have tried on numerous occasions to get hold of them for assistance to no avail there number does not go through at All i send them emails no one responds to my requests 😡 and that time im paying them monthly I'm going to take this further if my issue is not resolved IL go to an extent of going to the media for them to publish my ordeal I'm ANGRY 😡
Best regards,
Best regards,
I received missed around 9am and 10 am I am not sure I couldn't answer they then called my daughter as an alternative she answered she was told that technicians will be coming over we are still waiting even now Whats happening????
I received missed around 9am and 10 am I am not sure I couldn't answer they then called my daughter as an alternative she answered she was told that technicians will be coming over we are still waiting even now Whats happening????
Please note that I logged my complaint on the 16th of march and I have not yet received any assistance do you guys know how completely frustrating this is for me as a paying customer I've been waiting for technicians since I logged the complaint nobody is assisting me or am I not worthy enough to be assisted it's so frustrating my daughter is a student she can't even do her research due to the fact that nobody is assisting me is this the service that you give your paying clients no no no I can't deal I'm a paying customer it's not like I'm in arrears I pay every month so it means that my query is not that important I LOGGED THIS COMPLAINT 16 MARCH today is the 22nd of March your service is shocking really really shocking please assist me I am so tired of coming to hello Peter to complain or please let me know if you want to lose one of your loyal customers !!!!!!!
Regards
Please note that I logged my complaint on the 16th of march and I have not yet received any assistance do you guys know how completely frustrating this is for me as a paying customer I've been waiting for technicians since I logged the complaint nobody is assisting me or am I not worthy enough to be assisted it's so frustrating my daughter is a student she can't even do her research due to the fact that nobody is assisting me is this the service that you give your paying clients no no no I can't deal I'm a paying customer it's not like I'm in arrears I pay every month so it means that my query is not that important I LOGGED THIS COMPLAINT 16 MARCH today is the 22nd of March your service is shocking really really shocking please assist me I am so tired of coming to hello Peter to complain or please let me know if you want to lose one of your loyal customers !!!!!!!
Regards
Thank you for your patience while the matter was being attended to.
Kindly note that the service handover took place on 18/Mar/2024. However, the link had to be escalated to Frogfoot to reprovision the fibre box.
Frogfoot managed to schedule an appointment for 25/Mar/2024 and confirmed that the matter was successfully resolved.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Best regards,
Thank you for your patience while the matter was being attended to.
Kindly note that the service handover took place on 18/Mar/2024. However, the link had to be escalated to Frogfoot to reprovision the fibre box.
Frogfoot managed to schedule an appointment for 25/Mar/2024 and confirmed that the matter was successfully resolved.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Best regards,
I would like to extend my greatest gratitude for the beautiful service rendered by the below consultants from VOX Telecomm:
Neeresh Ganesh
Branden
Calvin Tjale
Thank you for the great service you have rendered in making sure that my query has been resolved I would also like to extend my gratitude to the CEO of Voxx Telecomm Jacques Du Toot.
Thank you All.
Regards,
I would like to extend my greatest gratitude for the beautiful service rendered by the below consultants from VOX Telecomm:
Neeresh Ganesh
Branden
Calvin Tjale
Thank you for the great service you have rendered in making sure that my query has been resolved I would also like to extend my gratitude to the CEO of Voxx Telecomm Jacques Du Toot.
Thank you All.
Regards,
Thank you so much for taking the time to leave such a positive review. We are delighted to hear that you enjoyed your experience with our agents, and we appreciate your feedback.
If you ever have any more questions or need further assistance, please don't hesitate to reach out to us. We're here to help and ensure your continued satisfaction.
Thank you once again for your support.
Best regards,
VOX
Best regards,
Thank you so much for taking the time to leave such a positive review. We are delighted to hear that you enjoyed your experience with our agents, and we appreciate your feedback.
If you ever have any more questions or need further assistance, please don't hesitate to reach out to us. We're here to help and ensure your continued satisfaction.
Thank you once again for your support.
Best regards,
VOX
Best regards,
I am very happy with the service you provided me this far since I have been having issues from the begining of the month.
Please note that I have been having this issue since the begining of May and my services where only activated on the 25th March 2024 to day so it's approximately been a week since my services have been active I would like to get a discount for the next month because my services have only been active for a week 25th to date can somebody contact me directly regarding this on my direct cellphone number.
Regards
I am very happy with the service you provided me this far since I have been having issues from the begining of the month.
Please note that I have been having this issue since the begining of May and my services where only activated on the 25th March 2024 to day so it's approximately been a week since my services have been active I would like to get a discount for the next month because my services have only been active for a week 25th to date can somebody contact me directly regarding this on my direct cellphone number.
Regards
Kindly assist with allocating a consultant to call me regarding the previous communication for payments I need to know how much I need to pay for this month I feel like it's fair enough I get a discount for April as I only received service from 25th may till last day of May and I paid for May month in full.
Regards,
Kindly assist with allocating a consultant to call me regarding the previous communication for payments I need to know how much I need to pay for this month I feel like it's fair enough I get a discount for April as I only received service from 25th may till last day of May and I paid for May month in full.
Regards,
A request has been logged with the accounts department for assistance.
Your ***
Kind regards - Vox
Best regards,
A request has been logged with the accounts department for assistance.
Your ***
Kind regards - Vox
Best regards,
