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Gomolemo R
1 reviews | Active since Feb 2023
06 Feb 2023, 16:50
Vox telecommunications
Vox has the worst customer service and I'm still expected to pay a full invoice. This is the 6th day my wifi is not working and non of their technicians can are able to resolve this issue. And they don't even have the decency to call or email for an update. This is just utter nonsense.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
07 Feb 2023, 08:24 Good day , Gomolemo R
Thank you for your review.
We already escalated your Twitter complaint.
The details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***0
The Support team did escalate to the Network Provider, Vumatel with REF ISP-***
We will provide feedback to you as soom as possible.
Kind Regards,
Vox
Thank you for your review.
We already escalated your Twitter complaint.
The details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***0
The Support team did escalate to the Network Provider, Vumatel with REF ISP-***
We will provide feedback to you as soom as possible.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply07 Feb 2023, 08:24
Official
Good day , Gomolemo R
Thank you for your review.
We already escalated your Twitter complaint.
The details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***0
The Support team did escalate to the Network Provider, Vumatel with REF ISP-***
We will provide feedback to you as soom as possible.
Kind Regards,
Vox
Thank you for your review.
We already escalated your Twitter complaint.
The details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***0
The Support team did escalate to the Network Provider, Vumatel with REF ISP-***
We will provide feedback to you as soom as possible.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
07 Feb 2023, 08:24 Good day , Gomolemo R
Thank you for your review.
We already escalated your Twitter complaint.
The details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***0
The Support team did escalate to the Network Provider, Vumatel with REF ISP-***
We will provide feedback to you as soom as possible.
Kind Regards,
Vox
Thank you for your review.
We already escalated your Twitter complaint.
The details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***0
The Support team did escalate to the Network Provider, Vumatel with REF ISP-***
We will provide feedback to you as soom as possible.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply07 Feb 2023, 08:24
Official
Good day , Gomolemo R
Thank you for your review.
We already escalated your Twitter complaint.
The details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***0
The Support team did escalate to the Network Provider, Vumatel with REF ISP-***
We will provide feedback to you as soom as possible.
Kind Regards,
Vox
Thank you for your review.
We already escalated your Twitter complaint.
The details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***0
The Support team did escalate to the Network Provider, Vumatel with REF ISP-***
We will provide feedback to you as soom as possible.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
10 Feb 2023, 13:09Good day, Gomolemo R
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply10 Feb 2023, 13:09
Official
Good day, Gomolemo R
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,