1 reviews | Active since Oct 2024
VOX TELECOMMUNICATION TERRIBLE SERVICE
I've experienced an extremely bad service from Vox Telecom for the time I have been with them. Firstly, the term "Month-Month" service is not what a layman like me would believe it is, but a fixed contract in essence, within the first year with them. As it would trigger a cancellation fee should you want to cancel their services. I find that very misleading and should be revisited by the company. Secondly you just don't get any help from the agents, you find yourself spinning in circles when you have a query to be resolved. If I had known that I would be so frustrated by their service prior to me signing up with them, I was definitely not going to do business with them and I would personally not recommend their services to anyone out there.
Kind Regards, Vox
Kind Regards, Vox
The first-time mistakes were done, I forgave you for that but now again, I just can't tolerate that.
The first-time mistakes were done, I forgave you for that but now again, I just can't tolerate that.
Thank you for your patience whilst this matter was being investigated.
As per the Subscriber Agreement, Vox waivers the Set Up and Configuration/ Installation Fees upon signup on the condition that the Service remains active for a minimum period of 12 months.
Kindly note that the account manager has sent correspondence to you pertaining to your query and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
As per the Subscriber Agreement, Vox waivers the Set Up and Configuration/ Installation Fees upon signup on the condition that the Service remains active for a minimum period of 12 months.
Kindly note that the account manager has sent correspondence to you pertaining to your query and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox