KM
Kayla M

1 reviews | Active since Dec 2021

18 Dec 2021, 10:36

Vox Telecom WORST ISP

I’ve been off from 1 December 2021 - 11 December 2021. After my hellopeter post this was sorted. The internet went off again on 15 December 2021. My internet wasn’t even on for a week. They keep on waiting for a reply for Telkom. This is unacceptable. I’ve been off for most of the month and yet they want their full money. This is affecting my work seeing that I got internet to work from home. They just don’t care. This is the worst internet provider. I want you to bill prorata because how do you expect me to pay full price for no service. And sort my service out. I phone them on a daily basis not taking into account my telephone bill rising for begging for service!!!! I’m so happy I’m done with this company end of January 2022!!!!

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Replies (1)
Vox Telecom
Vox Telecom's reply18 Dec 2021, 12:12
Official
Good day Kayla M,  Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest.  Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,  Vox