1 reviews | Active since Oct 2021
Vox Telecom - Worst customer service & *********** staff.
How can Vox continue to bill me when I am not even using their service? Fibre installation that was supposed to take 2 weeks still never happened till this day yet they continue to send me bills every month. I DO NOT YOUR INFRASTRUCTURE AND FIBRE SERVICE, WHY YOU BILLING ME?! Worst part the amounts fluctuates! I emailed their billing department and specific individuals but no one seems to respond and give clarity! Mind you, those specific individuals do not answer my calls anymore. I have everything on email trails! I regret the day I was referred to Vox Telecom! Clear my name from bad debt review people and s**** out that bill! I’ve literally tried everything from calling/emailing but your *********** people never respond.
Thank you for your review.
Please note that the details of your complaint has been sent to the finance team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the finance team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox