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libokazi N
1 reviews | Active since Aug 2011
05 May 2022, 15:17
VOX Telecom will ***** your money! So ***********
I have experienced a lot of ignorance from VOX, they will charge for a supposedly active line that is NOT even active. The frustration is beyond me - nobody can answer when I am asking questions on why am I being double charged. They are *******.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
05 May 2022, 16:06Good day, Libokazi N
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply05 May 2022, 16:06
Official
Good day, Libokazi N
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
25 May 2022, 13:51Good day , Libokazi N
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity has been restored after the router was configured .
We have received confirmation that the necessary amendments have been made on your Vox Account and an updated Statement has been sent to the nominated contact details on the account
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity has been restored after the router was configured .
We have received confirmation that the necessary amendments have been made on your Vox Account and an updated Statement has been sent to the nominated contact details on the account
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply25 May 2022, 13:51
Official
Good day , Libokazi N
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity has been restored after the router was configured .
We have received confirmation that the necessary amendments have been made on your Vox Account and an updated Statement has been sent to the nominated contact details on the account
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity has been restored after the router was configured .
We have received confirmation that the necessary amendments have been made on your Vox Account and an updated Statement has been sent to the nominated contact details on the account
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox