JR
JP R
1 reviews | Active since Feb 2022
11 Aug 2023, 15:58
Vox telecom vs Vodacom
We had fibre installed 2 weeks ago. Since then there was no access to the WiFi. Still they will expect a payment but I couldn't even use it. The installer that was from Vodacom doesn't answer his phone. Vox telecom came out and said Vodacom needs to come out but my contract is with Vox telecom.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
11 Aug 2023, 17:34Good day, JP R
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Projects team who will contact you shortly to assist further.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Projects team who will contact you shortly to assist further.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply11 Aug 2023, 17:34
Official
Good day, JP R
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Projects team who will contact you shortly to assist further.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent the details of your complaint to the Projects team who will contact you shortly to assist further.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
16 Aug 2023, 11:00Good day, JP R
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Vox Telecom's reply16 Aug 2023, 11:00
Official
Good day, JP R
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,