LR
Llewellyn R

1 reviews | Active since Aug 2023

04 Aug 2023, 14:53

Vox Telecom very bad😡

I got a viber 40mbps from Vox teocom which was not even 10mbps.. I try to get hold of them from the 14th of July.. They did the debit but never came back to me.. I've send more than 10 emails.. Still no action till now.. What can I do.. Inconvenience for me 😡The service is very, very poor.. Simply no communication at all

0
Replies (2)
Vox Telecom
Vox Telecom's reply04 Aug 2023, 15:58
Official
Good day, Llewellyn R

Thank you for your review. 

Kindly note that the details of your query has been sent to the Support team to investigate and assist. 

We will provide feedback to you soonest. 

Kind Regards, 
 Vox 
 
Vox Telecom
Vox Telecom's reply11 Aug 2023, 07:54
Official
Good day, Llewellyn R 

Thank you for your patience while this matter was being resolved. 
 
Kindly note that we have received confirmation that the onsite support team attended a site survey, and recommended extenders will be needed to assist with coverage.

 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox