DR
Derica R
1 reviews | Active since Sept 2012
14 Nov 2022, 14:49
Vox Telecom - useless
My husband was paying for our Vobi line at E179 pm. He passed away on 2/9/2022 and I contacted them on 8/10/2022 and paid the account and asked them to transfer the facility to my name as I need the number in my business. they acknowledged the mail on the same day, but here we aare on 14/11/2022 and now suspended. Number 9 in the queue to speak to them. Really??? *** / *** do not respod. Try and get a code to visit the site - not happening!! Pathetic this is what it is.
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Vox Telecom's replyOfficial
14 Nov 2022, 15:44Good day, Derica R
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Vox Telecom's reply14 Nov 2022, 15:44
Official
Good day, Derica R
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox