Vox Telecom unhappy client

Extremely disappointed with Vox Telecom services . Signing up with them caused endless problems for my business. Poor Internet connection, Vobi telephone calls cuts off most of the time and very delayed response from them when submitting complaints. Due to change of address, I requested transfer of services, which to date is not delivered. Running a school without wifi is extremely difficult, but our constant communication with Vox was unsuccessful. BUT we are paying monthly for this pathetic service. I have canceled, now told I have to pay R15 000 Totally insane