Vox Telecom unfairly treatment to the trying

I feel vindicated and treated unfairly by this after having a smooth business relationship with them when we started until when I had to move a block away from where I stayed. Because I am using internet to do my work from home I decided that I am looking for a reliable internet that I will enter into an agreement where I will be paying monthly and fortunately Vox Telecom was available to be the service provider. We entered in an agreement that was arranged for month-to-month and it was an arrangement that was not supposed to look at my credit profile, indeed everything was done smooth. Vox Telecom installed a fiber to a yard where I was staying and delivered WiFi units and they were installed and my internet was up and running. Everything was just as good as one would expect and more because their internet never gave me any problems and every month I was paying my account.

Fast forward to January 2021 where I learned that I must vacate the house where I was staying and I made arrangements with them that I was moving a block away from the house I used to stay in, there they told me that I am going to be charged something around R3000 for moving my line because I didn't finish a year where I was staying. Imagine this was my first time hearing this and there was no way I was going to reverse the vacation of the house. It was then my word against theirs, until one the day I received a call they wanted to make arrangements to install the fibre likewise they did after a couple of visitations and inspections and they installed the fibre. They left a live fibre and I was told they are supposed to send their technician to come and configure the line but on the process the topic that I must pay the amount of +R3000 arose and we couldn't agree to it and I was left without my internet running.

As we still didn't find each other the company keeps on sending me statements that I am supposed to pay the money I owe to them and the statement shows that the amount has now climbed to over R4000 and I really can't afford it, I was paying R640 a month because that was what I could afford.

At the moment I can't even run my business due to lack of internet and I really feel that I was treated unfairly by Vox Telecom.