rK
rae K
1 reviews | Active since May 2019
05 May 2025, 10:41
Vox Telecom - unacceptable service
Diabolical service. Nonexistent communication regarding ETA on installation/hardware delivery. 9 telephone calls requesting feedback from Projects Team - ZERO call backs. Put through to lines that goes to voice message with no follow up.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
05 May 2025, 11:23Good day, Rae
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply05 May 2025, 11:23
Official
Good day, Rae
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
07 May 2025, 07:25Good day, Rae
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the router has been collected for self – installation.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the router has been collected for self – installation.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply07 May 2025, 07:25
Official
Good day, Rae
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the router has been collected for self – installation.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the router has been collected for self – installation.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox