CN
Chael N

1 reviews | Active since Aug 2017

31 Aug 2017, 12:42

VOX Telecom to be Avoided at all costs!!!!!!!!!!

Don't even bother to try and use Vox. I app**** for a Fibre line through VOX and it has been 3 months ago and nothing!!! I am still waiting. Fibre is live in my complex, my neighbour is using it. I send emails to VOX, hours on the phone everyone is either clueless or they don't care! Save yourself the trouble and embarrassment avoid VOX at all costs. Regards, Chael

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Replies (2)
Vox Telecom
Vox Telecom's reply31 Aug 2017, 13:11
Official

Good day Chael,

Apologies for the frustration and disappointment. Please allow ud the opportunity to investigate this further. Someone will be in contact with you soon to provide you with feedback.

Reagrds,

Vox

Vox Telecom
Vox Telecom's reply07 Sept 2017, 13:55
Official

Good day Chael,

As per feedback we have received, a Sales Representative has been in contact with you earlier, to confirm that everything is in working order. An engineer has been on-site yesterday and the installation has been completed successfully.

Regards,

Vox