SB
Shane B
1 reviews | Active since Jul 2020
07 Jan 2024, 09:32
Vox Telecom the worst ISP
Vox Telecom is by far the worst company I have dealt with. I signed up for a 75mb fibre package on the 13th of December 2023 and it’s the 7th of January 2024, I’m still waiting for a router! They’re not responding to emails, msg nothing and when you do find a customer service rep, he cuts you off because you are bothering him with nonsense. This is insane🤦♂️
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Replies (2)
Vox Telecom's replyOfficial
07 Jan 2024, 10:16 Good day Shane BThank you for your post. Kindly note that the details of your complaint has been sent to the Project Management team for assistance. We will contact you directly to assist with the complaint. Kind Regards, Vox
Vox Telecom's reply07 Jan 2024, 10:16
Official
Good day Shane BThank you for your post. Kindly note that the details of your complaint has been sent to the Project Management team for assistance. We will contact you directly to assist with the complaint. Kind Regards, Vox
Vox Telecom's replyOfficial
10 Jan 2024, 13:40Good day ,Shane B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team has made contact and assisted .
Your Vox fibre order is currently pending a premise creation with Evotel. The team will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team has made contact and assisted .
Your Vox fibre order is currently pending a premise creation with Evotel. The team will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply10 Jan 2024, 13:40
Official
Good day ,Shane B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team has made contact and assisted .
Your Vox fibre order is currently pending a premise creation with Evotel. The team will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team has made contact and assisted .
Your Vox fibre order is currently pending a premise creation with Evotel. The team will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox