Vox Telecom----the worst IP provider in SA>

One company that's gone downhill is Vox. From one of the leading IP providers to not even featuring in the top 10 in SA. I have been with Vox for many years with good quality of service but lately, since the beginning of 2022, their service are virtually grounded to a halt. If my review can stop a few people from joining Vox than I have done my job. I pay a huge amount of money every month for an IP service. Lately I cannot do any streaming, mainly sport or any of the streaming services that I subscribe to. Email after email, phone call after phone call to try and see what the problem is but everybody I speak to cant help. Then I would get an automated email to say the problem has been fixed. What a fu------ joke. The international feed is non existent with only a .5Mbs and they cant fix it. I wanted an immediate cancellation from Vox to join another IP company but have to pay another R1200 for June before they release my line. I am disgusted!!!! Surely a company can hold someone to random like that........paying for a service you don't get!!!