Vox Telecom the Worst Don't even try them

Worst Customer service I've ever not helpful at all - have a Contract with them wanted to cancel suddenly a Cancellation Fee needs to be paid if cancelled within 12 months - i requested to stay with them for the remainder of my Contract however i relocated and want to move the WIFI now the new Contract send for the relocation is for another 12 Months with the same binding 12 Months cancellations Fee @Vox what don't you understand i want only to finish my remaining months with you and then be done with you can someone please assist guys be careful read carefully before excepting anything from VOX worst experience I'm having Currently.