WM
William M

1 reviews | Active since Apr 2014

07 Aug 2025, 20:27

Vox Telecom Terrible Service

Terrible experience, i signed up in the 31st of July 2025, till now have not received any feedback regarding new service order, turnaround time is between 24 to 48 hours however, how the hell, did it get to almost 8 days, 6 without the weekend. I am seriously reconsidering.............................

0
Replies (2)
Vox Telecom
Vox Telecom's reply07 Aug 2025, 20:40
Official
Good day, William
 
Thank you for your review. 

We have forwarded the details of your query to the Rica and Vetting team for investigation and assistance. We will provide you with feedback as soon as possible.
 
Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply14 Aug 2025, 09:35
Official
 Good day, William

Thank you for your patience whilst this matter was being investigated. 
We have received the request to cancel the order and the cancellation request has been actioned accordingly. 

Regards
Vox