Vox Telecom takes your money without giving you service.

What a load of ****... I saw the trenches getting dug, and Vox had a tent set up on the side of the road. I signed up for the fibre. When I contacted the sales person after seeing all fibre lines were installed I found out from the sales person Vox was not able to service my area. He apologized..then I started receiving invoices..sontacted the sales person Dwayne again. He said he would get hold of someone. I emailed accounts and phoned them. Explained that I have NEVER had any service from Vox because they are not able to do my area. Asked them nicely to remove me from their database and remove the debit order I had already approved due to them not able to service me. received more invoices, them..BOOOM...debited my account. I had to get my bank to reverse it. Sent more emails, and more phone calls. Whatsapp messages with the sales person Dwayne... AGAIN..nothing done to stop this. Now receiving another invoice for a rejected payment...its not a rejected payment. I had it reversed because VOX cant get it in their thick heads that that they are not able to service my area, and I have NEVER had any line or anything with them. This is all because they already have my banking detail for a debit order, and continue to **********ly take my money.

Just completely useless...Do not sign anything until you have an active line. They will ***** your money.

New Germany area David