Vox telecom support has no s****s ...Peter saves the day

Now the only reason why I put such a high rating is not because it's for vox itself so don't think it is...the rating is for the 2 technicians that actually know what they are doing ...Peter is the 1st person and Donovan is the second ....the gud rating goes to you 2 not the company.....reason for their good rating is because after eventually vox decide to actually step up and do their job they sent Donovan to our house which he was working with Peter...they fix the problem with in minutes ...they so real client care and client respect while fixing our problems ...realising that the problem does not lie on the technicians but the actual clueless people that are answering the phone , the so called support ...my recommendation is that u actually get people to support clients that actually know what they are doing ....and got guys behind the phones trying to log in our system and mess everything up ....next time this happens I will know exactly who has logged in .....Peter and Donovan is the only reason why I'm still sticking with vox ....so thank u guys ....anybody need help with vox speak to Peter he is the only guy u can count in vox telecom.