VOX TELECOM SUCKS

Item: Vox Telecom
Rating: 1
Author: peter M

Vox Telecom has bad service.internet slow but get told its running at 50mb...but i have a 100mb line so wheres the other 50mb.i stream netflix at 1.5mb at times.running a 720p instead of 1080p at times.i get told theres 147k clients so i have to wait.since i signed by them i have been having bad service,i had to set router up myself and call there service to get info to set it up and then i get told i must pay R1400 if i wanna cancel and i am what 2 months in this month to month and i just wanna cancel.im no rocket scientist but to me thats bad...

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Replies (3)

peter M's updateReviewer Update

07 Nov 2022, 22:58

ok im abit shocked..a Vox technician did call me tonight at 22:20 an hour after posting this.he did something on my router and got the speed from 45mb to 95mb.also said he will ask frogfoot to check the line.first good thing since i have got vox.lets hope i get another tech like the gentleman i got now ,first tech who was from PTA was a bad..and rude..[maybe he just had a bad day].

peter M's update07 Nov 2022, 22:58

Reviewer Update

Vox Telecom's replyOfficial

08 Nov 2022, 07:02

Good day, Peter M

Thank you for your feedback.

Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.

Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***

Kind Regards,
Vox

Vox Telecom's reply08 Nov 2022, 07:02

Official

peter M's updateReviewer Update

27 Mar 2023, 19:18

ITS A ON GOING ISSUE.NOTHING HAS BEEN RESOLVED.. -5000 STARS FOR VOX IF I COULD GIVE THAT MUCH

peter M's update27 Mar 2023, 19:18

Reviewer Update

ITS A ON GOING ISSUE.NOTHING HAS BEEN RESOLVED.. -5000 STARS FOR VOX IF I COULD GIVE THAT MUCH