VOX TELECOM, STAY AWAY, VERY BAD SERVICE AND NO CLEAR LINE, NO PROMISES KEPT FROM THEM

Since I got an internet line with them, FOR MY BUSINESS, the line is always unclear when speaking to clients, this was in 2019, I was told that it is our internet service provider, then we changed to a fiber line, obviously 3 years later as we were on contract. I did not want to lose the line so I kept paying. Since we changed, I called them, with regards to the line still being unclear and it can not be our internet any longer, a technical assistant will call me back!!! was always their response, but no one ever phones!!! in Jan 2024 I got completly fedup not being able to use the line and needed to purchase more airtime for my cellphone!! I then written an email to cancel my contract with immediate effect, and stopped the payments, since then I received a cancellation confirmation, also a few calls on the payment that did not go through, after explaining the situation again I was told technical will be in contact, but still no call from the technical department, what a joke!!!!! Last Feb I received out of the blue yet another statement, which I rep**** on via email, and also attached the cancellation confirmation and received no reply back. Again, I received in March yet another account, when trying to call them, you're line gets cut off. These people are daylight ******s and a very big joke as suppliers!!!!!! Still waiting for a call which I would never receive!!!!!!!! And believe it or not, you get a ticket confirmation but no further response or follow ups!!!! I am without words..... How do they still operate???? Never ever seen such bad service!!!! And the best is, I would not have minded paying, but nothing gets done and I sit with a non-working phone!!! We are in April already, and still no one phoned from Technical, now they want money for an issue they never sorted!!!! And to think they think I must pay for a service that was confirmed to be cancelled and not to mention, NO SERVICES RECEIVED AT ALL!!!! Not even an apologies for in the inconvenieance they have put me through, no calls to follow up whether I am now a happy client, no effort from their side to have the issues resolved, JUST A ROUND ZERO, NOTHING, BUT THEY WANT PAYMENTS???????? FOR A CANCELLED SERVICE!!!!! AND NO USAGE OF THE LINE!!!!!! If they were still interested in having me as a client, they would have sorted this out long a go, and it would not have been neccessary for me to take the measures a did!!!! They have been putting me through the worst nightmare!!! and they just dont care for any service!!!! I waisted my precious time and money with this company!!!!