mV
marieta V
1 reviews | Active since Feb 2013
29 Jan 2022, 18:04
Vox Telecom shocking service
For approximately 2 weeks we have had ongoing issues with the speed of our Wi Fi Connection.
We are paying for a 50mb line but only run at about 12mb.
Today for the 3rd time this week my husband spoke to a call center agent to resolve the matter. The agent called Jonathan was extremely unhelpful and arrogant.
Needless to say, we still do not have a solution.
Helpful (0)
Replies (1)0
Replies (1)
Vox Telecom's replyOfficial
29 Jan 2022, 19:19Good day Marieta V., Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Best regards,
Vox Telecom's reply29 Jan 2022, 19:19
Official
Good day Marieta V., Thank you for your enquiry. Kindly note that we have escalated your enquiry. We will investigate the matter and provide feedback to you soonest. Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards,
Vox
Vox
Best regards,