Vox telecom service non existent - servicce cancelled before time yet subs taken!!

Not even worth one star! I gave Vox 60 days notice to cancel (was misinformed by call centre agent as only required to give 30 days). I received cancellation notice saying services will end 1 May. I received an invoice to pay 1st April which I did. Vox cancels me on 2 April. I have phoned (they hardly answer and when they do they cut you off or place on hold indefinitely), I messaged on FB, and I emailed. Still no response. I asked for services to be restored or to refund me! Vox is the worst. Its almost Day 4 and no resolution let alone response. Please steer clear and never take a contract with VOX. I still wait for help on reference VOX***2!! They have effectively ****** my money as at now with no service and premium taken.