TB
TI B

1 reviews | Active since Aug 2021

27 Feb 2022, 18:53

Vox Telecom service is the worst ever, if there’s any because they don’t care even for a minute

My biggest mistake ever in life was to sign up a contract with Vox Telecom. The connectivity is the poorest ever since I signed up a year ago. Nobody at Vox cares a damn about me but they take R1400pm from me for one Modem that they connected. I’m surviving from my VodaCom and FNB Sim Cards for Internet Connection. The damn thing can’t even stream a simple radio. I don’t wish anybody any relationship with them because they never even try to resolve problems

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Replies (2)
Vox Telecom
Vox Telecom's reply27 Feb 2022, 19:23
Official
Good day Ti B, 
 
Thank you for your enquiry.
 
Kindly note that we have escalated your enquiry.
 
We will investigate the matter and provide feedback to you soonest. 
 
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
 
Kind Regards, 

Vox
Vox Telecom
Vox Telecom's reply04 Mar 2022, 11:53
Official
Good day,  Ti B

 Thank you for your patience whilst this matter was being attended to.   

Kindly note that we have received confirmation from our technical support team that the Connectivity issues were resolved after the router Wi-Fi settings were optimized.
 
Should you require any further assistance, please do not hesitate to contact us on *** or email ***

Regards
Vox