iB
ivan B

1 reviews | Active since Dec 2022

08 Jan 2024, 08:49

Vox Telecom SA - Worst Service Provider

The worst service provider in the world.

I have had so many issues with VOX in 2023. Multiple internet outages. Extremely long open ticket issues. they never get back to you an always take long to tend to issues.

They are expensive and there service is shocking.

Just trying to get hold of there accounts department is a nightmare.

I am definately moving to another service provider.

0
Replies (2)
Vox Telecom
Vox Telecom's reply08 Jan 2024, 09:50
Official
Good day,  ivan B 

Thank you for your review. 
 
 Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist.
 
 We will provide feedback to you soonest. 
  
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply10 Jan 2024, 18:36
Official
Good day, Ivan B 
  
 Thank you for your patience whilst this matter was being investigated. 
  
  Kindly note that we have received confirmation that the sales team has made contact and assisted with with a re-sign quote 
  
  Should you require any further assistance, please do not hesitate to contact us. 
 
  Kind Regards, 
  Vox